Your Rights – SilverSprig

Quality, Safety & Your Rights

Dignity, choice and voice — protected by law, upheld every day here.

Your Statement of Rights

Your right to dignity, choice and voice — protected by law, upheld every day here.

Code of Conduct

Every person on our team is bound by the national Aged Care Code of Conduct: respect, honesty, safety, always.

Quality Standards & Performance

Assessed against national Quality Standards — our results are published, not just promised.

Complaints & Feedback

Something not right? Tell us directly — or contact the Aged Care Quality and Safety Commission on 1800 951 822. No reprisal, ever.

Whistleblower Protections

Anyone who raises a genuine concern is protected by law from retaliation.

Open Disclosure

If something goes wrong, we tell you — honestly, and fast.

Advocacy & Support

Free, independent advocacy (like OPAN) is available any time you want a second voice in the room.

Come see what SilverSprig feels like

Explore our services, ask a question, or just talk through
what care could look like for you.

Warm, transparent registered aged care across South Australia — where growing older still means growing.

Acknowledgement of Country

We acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community.

We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Privacy Policy

We only use your information to deliver and coordinate your care, under the Privacy Act 1988.

Registered Provider Details

Registered under the Aged Care Act 2024.

ABN: 706 8449 5985

Provider ID: PRV-49394

© 2026 SilverSprig. All rights reserved.